HomeVA ProstheticsVA Handbook 1173.17 - Home Telehealth Equipment Management ProceduresResponsibility of the Office of Care Coordination Service (OCCS)

17.5. Responsibility of the Office of Care Coordination Service (OCCS)

The OCCS has a VHA Internal Accreditation Program for CCHT at the VISN level called Conditions of Participation," established to ensure a consistent quality of clinical, technical and business processes for CCHT throughout VHA. A section of the VISN-level compliance review for CCHT's Conditions of Participation, undertaken by a designated OCCS Quality Manager, relates to Home Telehealth Equipment Management requirements and specifies that:

a. The CCHT program and PSAS implement a systematic telehealth technology and equipment tracking process;

b. The CCHT program and PSAS ensure that all CCHT equipment is consistently tracked through the Prosthetics Inventory Package (PIP); and

c. The CCHT program consistently track trends and report equipment and vendor problems through facility, VISN, and OCCS processes.


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